Uber is a popular way to get around London for short trips, airport runs, and late-night rides. For visitors, it’s a useful backup to the Tube and buses. It’s also handy when you have luggage, you’re in a group, or you want a door-to-door ride.
Key takeaways
- Uber operates across London, and Uber says you can request rides 24/7 (driver supply varies).
- Ride options vary by area and time (for example, UberX, UberXL, Comfort, and Exec).
- Check the app for higher-demand pricing (“surge”), pickup instructions, and any extra fees (airports or central London).
- Use in-app safety tools like Share My Trip and the Safety Toolkit.
Getting started with Uber in London
Download the Uber app (iOS or Android), create an account, and add a payment method. Enter your destination, check the price estimate and pickup time, and request your ride. You can track your driver in the app and message or call them if you need to.
Choosing a ride type
What you see in your app depends on your location, the time of day, and demand. Common options in London include:
- UberX for everyday trips
- UberXL for bigger groups and more bags
- Uber Comfort for extra space and simple ride preferences
- Uber Exec for a premium car and a highly rated driver
Understanding Uber’s service area in London
Uber covers central London and the outer boroughs. In busy areas you’ll often get faster pickups. Late at night, or farther out, waits can be longer. The app shows live driver availability and an estimated arrival time before you confirm.
Using Uber for sightseeing
Uber can help you hop between sights when walking or public transport feels slow. For example, you might go from the British Museum to Covent Garden, then on to Westminster. Drivers aren’t official tour guides, but many know the city well. If you ask politely, they may share local tips.
Tips for tourists using Uber in London
- Only ride in a booked car. In London, private hire vehicles must be pre-booked through a licensed operator (like an app). Don’t accept rides offered on the street.
- Check the car before you get in. Match the licence plate, car model, and driver name shown in the app.
- Use clear pickup points. At stations, theatres, or big junctions, a quieter side street can be easier for both you and the driver.
- Watch for “surge” pricing. When demand is high, prices can rise. The app shows the estimate before you request.
- Plan for rush hour. Central London traffic is often slow on weekday mornings and late afternoons.
- Tipping is optional. If you want to tip for great service, you can do it in the app after the trip.
Airports and major stations
You can use Uber to and from London’s main airports: Heathrow (LHR), Gatwick (LGW), Stansted (STN), Luton (LTN), and London City (LCY). Follow the in-app pickup signs and instructions at the airport. Some trips may include extra fees, such as airport parking costs.
Traffic, charges, and possible extra fees
London has road-user charging schemes that can affect private hire trips. Private hire vehicles (including Uber) must pay the Congestion Charge when driving in the charging zone during charging hours. The Ultra Low Emission Zone (ULEZ) runs across all London boroughs. Your fare estimate and final receipt are the best place to see what you were charged.
Safety and security
Uber includes safety features such as Share My Trip and an in-app Safety Toolkit. You can also turn on “Verify Your Ride” (a PIN you share with your driver) for an extra check that you’re getting into the right car, where available.
Payment options
Most riders pay in the app by card or a digital wallet (for example, PayPal, Google Pay, or Apple Pay, depending on your device and settings). Uber also describes a cash option that appears in the app for eligible riders in some places. If you see “Cash” as a payment method, read the on-screen rules before you book.
For official info, see Uber’s London city guide and Transport for London’s taxis and minicabs information.
FAQs
Is Uber available in London?
Yes. Uber says you can request rides around London 24/7 through the app, subject to driver availability.
Can I use Uber to travel to and from London’s airports?
Yes. Uber’s London guide lists Heathrow, Gatwick, Stansted, Luton, and London City. Follow pickup instructions in the app, which can vary by terminal.
Do I need cash to use Uber in London?
No. Most trips are paid in the app. If you see a “Cash” option in your payment methods, it may be available for your account in that area.
Are Uber drivers licensed in London?
In London, private hire trips are regulated by Transport for London (TfL). Private hire drivers and vehicles must be licensed through TfL’s Taxi and Private Hire system.
Is tipping expected?
No. Tips are optional. If you want to tip, you can add one in the app after the trip.
