Dragging a big suitcase through a busy station is no fun. It gets worse when you have tight connections or stairs.
SBB (Swiss Federal Railways) has luggage services that let you travel lighter. You can send bags between selected stations. You can also send luggage from an address to another address (Switzerland or Liechtenstein). Some routes also offer same-day express delivery.
Key takeaways
- Choose station-to-station, station-to-door, door-to-station, or door-to-door.
- Standard luggage is usually limited to 23 kg per item.
- Many options take two days from drop-off or pick-up to delivery/collection.
- Book online (SBB shop), by phone, or at a staffed station. You’ll get an order confirmation and a time window.
How to book and pay for SBB luggage delivery
As of , SBB lists these booking channels: online in the SBB shop, by phone (SBB Contact Center), or at a station (for station-based services).
- Online: enter the start and end points (station and/or address), choose a date, and add any options.
- At a station: drop off your luggage at a station that offers luggage shipping.
Deadlines depend on the service. Door-to-door services typically need the order by 12:00 (noon) the day before pick-up. Some services can require an earlier order. Always check the deadline during booking.
For the latest details, use the official pages:
SBB luggage services overview
and the
SBB baggage transport booking page.
SBB luggage delivery prices (as of 2026-01-26)
SBB publishes prices in CHF per journey. The key fees are a per-item charge and, for address services, a flat-rate fee.
- Station-to-station: CHF 12 per luggage item.
- Station-to-door: flat rate CHF 30 + CHF 12 per luggage item (plus surcharges if needed).
- Door-to-station: flat rate CHF 30 + CHF 12 per luggage item (plus surcharges if needed).
- Door-to-door: flat rate CHF 50 + CHF 12 per luggage item (plus surcharges if needed).
Surcharges can apply. For example, SBB lists fees for car-free locations and for an extra pick-up or delivery time window. Door-to-door also has an optional same-day express add-on for selected locations.
SBB also lists a “Luggage Special” for selected hotels and holiday destinations. As of , the published flat rates are CHF 44 (1–4 items), CHF 66 (5–8), and CHF 99 (9–16). Collections and deliveries do not run on Sundays and certain public holidays.
Restrictions you should know
- Weight: bags and suitcases up to 23 kg per item (standard luggage categories).
- Where: addresses must be in Switzerland or Liechtenstein and reachable by vehicle.
- Travel-related: you need a valid ticket for the transport route (or a valid annual travelcard). The service isn’t for commercial shipments.
- Excluded items: SBB lists high-risk or fragile items (for example cash, jewellery, laptops/phones, art/antiques) and perishable food (such as dairy or meat) as not accepted.
- Pack and label: label each item with name, address, and phone number. Pack sport gear (skis, boards) before handover.
Receiving your luggage
You’ll get an order confirmation (with an order number). For door-based services, SBB says the carrier will usually narrow your pick-up and delivery times to a shorter time window the day before.
If the luggage is not picked up or delivered as ordered, SBB advises calling the SBB Contact Center so they can investigate quickly.
SBB also outlines liability rules for loss, damage, and late delivery. For example, it states compensation can be up to CHF 2,000 per item, and proven emergency purchases due to delays can be up to CHF 200 per item per 24 hours (for up to 14 days).
Benefits of using SBB luggage delivery
The biggest benefit is comfort. You can move through stations and city streets without heavy bags.
It can also make connections easier. You are not searching for elevators, ramps, or luggage space on busy trains.
Comparing SBB with other options
Taxis and ride-shares can help for short trips, but you still need to carry your bags through the station. Courier services can work too, but they may be slower and can cost more.
SBB’s luggage services are built for rail travel in Switzerland. They link stations and addresses, with clear deadlines and prices.
Tips for a smooth experience
- Book early and watch the order deadline.
- Carry essentials (documents, meds, chargers) with you.
- Be reachable the day before pick-up/delivery in case the carrier needs to confirm details.
FAQs
What is SBB?
SBB is Switzerland’s national railway company.
Which SBB luggage services can I book?
As of , SBB lists station-to-station, station-to-door, door-to-station, and door-to-door luggage shipping. Some locations also have same-day express.
How long does it take?
Many options are designed for delivery or collection two days after drop-off or pick-up. Same-day express is available on selected routes.
How much does it cost?
It depends on the service. As of , SBB lists CHF 12 per luggage item for station-to-station. Address services add a flat-rate fee (e.g., CHF 50 for door-to-door) plus CHF 12 per luggage item.
What is the weight limit?
Standard luggage categories are listed at up to 23 kg per item.
Where is the service available?
Address pick-up and delivery points must be in Switzerland or Liechtenstein. Station services only work at selected stations.
